Q&A

Frontop CG is a full service 3D visualization company with more than 14 years of experience in offering architectural rendering and 3D animation services to architects and real estate developers.

What is your company’s working procedure?

A: There are 2 stages in our working procedure: 1) Modeling;2) Rendering & postproduction.

How can I get a quote?

Please kindly contact with us via the info on our website, we will have assigned person to follow up your inquiries. After collecting all the necessary information from your side, we will prepare an accurate quotation for you on the same day.

How long does it take to complete a rendering?

We work on international time zone. Typically it takes 3 – 10 days to complete for a 3d rendering, which is the average, while illustration can take a little longer. It depends on the project size, complexity, special requests, and the inevitable changes. To get a clear idea, it is necessary for us to review each case individually. We have the ability to complete rush jobs in less time by working double shifts and weekends without additional charge.

What type of reference materials are typically? 
-3D MAX, SU MODEL, RHINO MODEL

-Auto CAD files of floor plans, elevations, sections, site plans with Camera angles marked is preferred. However, we can work from PDF, hand sketches and photographs with dimensions provided, which leads to a longer production time.

-Materials and finishes, such as textures, colors, mood reference images and other details that best describe the project, are also required if applicable. A series of legends marked on the drawings are most helpful.

-Site Photos. In case you want to see your building superimposed on existing /actual site, please supply a high-resolution photo from a specific view angle as of the desired image.

-Output details: Please inform the output format and desired print size for still images.

-The more information we receive, the better our output will be.

What files will you need for 3D animation? How long will it take( say 1-3 minutes)?

We would need the complete models of the project, storyboard, camera path (if you can provide), etc. Normally we require around 20 days after collecting all the necessary files to finish the work. For more details, please contact with us for further discussion.

How do you submit project files?

We can receive project files through email without size limitation. Besides, FTP support will be provided if necessary. We will email you a confirmation of all files upon receipt.

How do you deliver final renderings to your clients?

Mainly via email. For large files, a link will be provided to access and download your files from the server, eg, WeTransfer, Dropbox, Sendspace, QQ email…

What is the process of Renderings?

– Collect project information from clients;

– Our proposal sent within 24 hours, including our quotation, timeline, etc;

– 1st feedback sent by clients approving the statement of work and payment;

– Start to build the model if need, A 50% deposit is due as a Notice to proceed;

– Model and view angle sent to clients for approval;

– Several rounds beta renderings provided to client for feedback/approval;

– Pre-final renderings provided for final approval prior to final delivery;

– Clients make the balance payment;

– Delivery form sent to clients to evaluate our service and quality;

– Final outputs are delivered to clients.

Pricing

We always offer fair, affordable and flexible prices. By fully understanding each project we can supply a dedicated quotation and timeline according to clients’ requests.

Pricing factors include: project complexity, content, quality of given information, technique used, quality requested, limit completion time, output medium and so on.

Can I get a discount?

If the total renders exceed 8 pcs, we will offer a 5% off discount. It depends on the project complexity. You can discuss more details with our account managers.

How can we make the payment?
T/T, West Union, PayPal.

What is your final rendering standard?

We would prepare the final rendering in JPEG format in 5000 Pixels . If higher resolution is needed, please do let us know before we kick off the project.

Do you have QC person?

Yes, we have assigned project assistants to check the drafts and final renderings before sending them out, which will save your time to keep repeating yourself.

Are your final renderings suitable for print media?
Yes, our renderings have been used in a variety of print media. Depending on size requirements, we can provide images up to 300 dpi and in a variety of formats. Any request, simply let us know.

Do you maintain copyright on all 3D models and renderings you produce?

Guangzhou Frontop Computer Graphics Technology Co.,Ltd maintains copyright on all creative works unless otherwise specified. Our clients or their licensees are free to use the material for presentation and marketing purposes.

What is the advantage between you and other renderings companies in China?

Even since its foundation in 2002, we have gained rich experiences for overseas project by working with some esteemed architecture firms like Atkins, Gensler, Aedas, Zaha Hadid, 10 Design, Benoy, Woods bagot, Perkins + Will etc, which are:

1) We offer competitive prices to our clients;

2) We are capable of completing the time-critical projects;

3) We can offer 4 languages support: English, Chinese, Cantonese and German;

4) 1 project leader and 1 project follower will be assigned to follow one project;

5) All renderings will be sent out before checking by the team leader or project follower.

Can not find the answer you want? You are welcome to send us your concerns: [email protected].

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